Frequently Asked Questions
What is System Angel?
System Angel is a rented 24x7 system monitoring service, which is only available from Ardenta. System Angel allows you to control how and when you view your systems without the need to purchase expensive software.
What can System Angel monitor?
Currently SystemAngel monitors the following:
- Operating System Performance
- System Level and Availability
- Website Availability
- Database Performance
- Customer Accounts
- Network Devices
What technologies does System Angel monitor?
Currently SystemAngel monitors the following:
- Linux
- Windows 2000
- DB2
- Oracle
- Informix
- SQL Server
What are the key benefits of using SystemAngel?
- Proactive remote system monitoring - System Angel allows you to take a pro-active approach to system monitoring to ensure that you know about problems before your customers
- Reduced operating costs - Operating costs can be reduced through remote monitoring of the availability of storage and network devices, systems and application infrastructure
- Improved service - The right support team members are informed as problems are identified, thereeby increasing the quality of support and decreasing the time taken to respond to and rectify problems
- Centralised reporting - Web-based access makes reports available to the whole support team
How do I pay for System Angel?
System Angel is available on a monthly rental. This means that you have more flexibility and enables you to budget more effectively.
If System Angel reports a problem, how do we go about rectifying it?
System Angel is able to generate alerts for your own support personnel. However, it can also send reports to Ardenta who offer a full IT support and consultancy service for the technologies that SystemAngel supports..
How do I arrange a demonstration of System Angel?
Simply call 0870 765 7560 and one of our support team will happily demonstrate the power and ease of use of Ardenta's System Angel Service.
Who are Ardenta?
Ardenta are a UK-based IT support and technical consultancy company who are committed to providing high-quality IT services and projects as well as software and hardware provisioning. For more information, please visit the main Ardenta website.
